The City of straight answers
Q: I know where I would like to work but there are no suitable vacancies at the moment, can I send my CV instead?
A: Unfortunately, we are unable to accept CVs. We are currently developing our careers site which will include additional search facilities. In the meantime, please check the site regularly as vacancies are updated daily.
Q: How do I know my application has been received?
A: When you submit your application form, we’ll send you a confirmation email. If you don’t receive one, please check your junk and spam folders. If you still cannot find it, please contact the Recruitment Team. Please note: most applications are not reviewed until after the closing date.
Q: I’m having technical problems with the online application form.
A: Please contact the Recruitment Team or call our Contact Centre on 0207 332 3978.
Q: I’ve forgotten my username and/or password, how do I reset these?
A: If you’ve forgotten your password and you are an external applicant, please use the Forgotten password option on the menu on the left side of this screen. If you are still unable to log in, email the City of London HR Team and we’ll reset it for you.
Q: How do I withdraw my application?
A: If you decide that you no longer wish to be considered for the role you’ve applied for, please email the Recruitment Team, with your name and the job you have applied for.
Q: I have a disability that may affect my performance during the recruitment process.
A: Please let us know about any assistance that you may need as soon as possible before any assessment or interview so that we can put the appropriate support in place.
Q: How long until I can expect to hear about the outcome of my application?
A: Usually you will hear one week after the closing date, once the panel have completed their shortlist.
Q: I have been invited for an interview and I don’t have a utility bill in my name or a current passport, do you accept any other forms of Proof of Address/Identity?
A: Yes, a current bank statement (dated within the last three months) or a driving licence / full birth certificate are both fine.
Q: Will I be included in the pension scheme?
A: Yes, you will be automatically included unless you are a casual employee or your contract is less than three months.
Q: Can I have a season ticket loan and when can I apply for it?
A: Yes, you can apply for it from your first day of employment.
Q: As you are a registered sponsor, will you sponsor Tier 2 applicants for the role?
A: No, not in the first instance, we would expect all applicants to have the right to work in the UK.
Q: I’m an agency worker, would I have to go through a probation if I apply for a role?
A: Yes, a probation period would have to be completed as you are transferring from an agency to our terms and conditions.
Q: I have a current DBS – will I need a new one?
A: Yes, but it will depend on the role. If your role requires an enhanced DBS and you are signed up to the Update Service then we can undertake a status check.
Q: Can I get feedback on my application?
A: Unfortunately owing to the number of applications we receive, we’re not able to provide feedback to candidates who are not invited to interview.
Q: Can I speak to someone about the position?
A: If you email your queries to the Recruitment team we will forward them to the recruiting manager.
Q: I’m not able to apply through the online application system, can I submit my application another way?
A: Yes, we can send you a Word version of the application form for you to complete and return to us.
Q: Is there an age restriction when it comes to applying for an apprenticeship position?
A: Not with the City of London Corporation – anyone is welcome to apply for an apprenticeship with us.